It’s annoying when your PS5 controller buttons stop working. This can happen because of old software, a low battery, or damage. But don’t worry, you don’t need to stop playing yet. This PS5 repair guide will show you, step by step, how to fix the PS5 controller buttons that are not working.
Start by restarting your PS5. Make sure the controller is fully charged. Check if there are any updates available for the controller. You can try resetting the controller by pressing the small reset button on the back. If that doesn’t help, clean the controller with a cloth. You can use compressed air to blow out any dust. You might need to open the controller for a deeper clean, but this is best left to professionals if you’re unsure how to do it. If these steps do not help, get professional game console repair services.
PS5 Repair Tips To Fix Controller Buttons Not Working
Here is how you can resolve the problem of the controller buttons not working.
1. Restart PS5
First, turn off your PS5. Press and hold the PS button on your controller until the menu appears, then choose Turn Off PS5. Once the PS5 is off, turn it back on and check if your controller buttons are working.
2. Charge the Controller
Another PS5 repair tip is to make sure your controller is fully charged. Connect it to the PS5 using the USB cable that came with it or any USB-C cable. Leave it to charge for at least an hour.
3. Check for Updates
Your PS5 system software and controller firmware might need updating. Connect the controller to the PS5 with a USB cable.
Go to Settings > System > System Software > System Software Update and Settings > Accessories > Controllers > Update Controller to check for updates.
4. Reset the Controller
PS5 repair experts also recommend resetting the controller as it can help resolve minor bugs that may be causing the problem. Find the small reset button on the back of your controller. Use a paperclip or similar tool to press and hold this button for about 5 seconds. Then, connect your controller to the PS5 with a USB-C cable to resync it. Afterward, turn on the controller and see if the buttons work.
5. Clean the Controller
Dirt and dust can make your controller buttons unresponsive. Here’s how you can clean it:
Using Compressed Air
You can use a can of compressed air to blow out dust and debris from around the buttons. Hold the can upright and spray a quick burst of air around the buttons to clean them.
Opening Controller to Clean
If cleaning with compressed air doesn’t work, you can open the controller and clean the button membranes and conductive film inside. You’ll need a head screwdriver, a plastic pry tool or spudger, and tweezers. For detailed instructions, watch a guide on YouTube, but you must be very careful, as opening your controller might void its warranty.
6. Contact Sony Support
If none of these steps help and your controller is still under warranty, it’s best to contact Sony Support for help. Opening the controller might cause more damage and could void the warranty, making it hard to get repairs or a replacement.
7. Seek Third Party PS5 Repair Services
You can also seek third-party repair services from reputed service providers. They will be able to properly diagnose the problem using advanced tools and services and perform the required repairs so you can get back to your fun gaming sessions.
To Sum Up
In short, if your PS5 controller buttons are not working, consider restarting the PS5 and resetting the controller. You must also make sure that the controller is properly charged and update the system software. Buttons not working issues can also happen due to dirt and debris being stuck around the buttons. Hence, it is recommended that the controller be cleaned using compressed air. However, if these steps do not help resolve the problem, you must seek professional PS5 repair services. The experts will be able to diagnose the problem properly and perform the required repairs to make your PS5 controller buttons function smoothly again.
Frequently Asked Questions
1. How do I fix my PS5 controller malfunction?
You can fix the PS5 Controller malfunctioning by restarting the controller. If this doesn’t help, check if your controller needs a firmware update.
2. How do I reset my PS5 controller buttons?
To reset the PS5 controller buttons, press the small reset button on the back of the controller for a few seconds. Then, connect it to the PS5 and sync it again.
3. Why is my PS5 power button not working?
The power button might be stuck, or the console could be overheating. You can try to unplug the PS5, wait for a few minutes, and plug it back in.
